Where's My Order?
!!!!!! ALL PRE ORDERS ARE CURRENTLY ON HOLD!!!!!!
Hello,
Just wanted to give you a quick heads-up about everyones custom scrub hat orders and custom blanket orders. We have a few batches in different stages of production. Fabric has either been orderd and won't be released to the US, or was in route and stopped in custom with no release. There’s been a huge tariff increase (thanks to new Trump policies ) — it’s up to 145%! Because of that, our fabric is now double the original cost and the one shipment that is curently in customs won't be realeased untill we pay doubble what the fabric cost.
We’re working super hard to come up with the extra funds to get fabric release to us, but even so, we are still expecting there will be some delays with shipping and clearance until tariffs settle down. I wanted to be upfront with you now — even though we're still trying to keep our 8–12 week time frame we promised, I thought it was only fair to let you know what's going on behind the scenes.
If you’re okay with waiting a little longer to see if we can sort it out, we would seriously appreciate it.
If you’d rather not wait, no worries at all — you can request a refund (just a heads-up, refunds might also have a small delay because of this situation).
Let me know what you’d like to do!
Thank you SO much for your patience and support — it really means the world right now.
Talk soon,
Kate's Kreations
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If you are pending a Pre-Order Package, please refer to the information below to know what stage your order is in.
Thank you for your patience and understanding. If you have any questions or concerns, please email me at kateskreations@kateskreationsrgv.com. I will get back to you as soon as I can.
in-stock orders ship out every 2 weeks
pre-orders take 8-12 weeks to be completed *THIS TIME LINE FOR PRE ORDERS MAY BE EXTENDED DUE TO TRUMP TARIFF INCREASE.
Order# Duration Status |
1222-1254 done packing and shipping*SLIGHT DELAY WHILE WE DEAL WITH TRUMP TARRIF ISSUES |
1300-1483 ON HOLD SOME FABRIC MADE IT IN, SOME DID NOT. PLEASE EMAIL ME FOR MORE INFORMATION FOR MORE INFO ON YOUR ORDER |
1484-1517 ON HOLD FABRIC WAS ORDERD IN APRIL BUT NOW BEING HELD HOSTAGE!!! |
1518-current ON HOLD FABRIC WAS GOING TO BE ORDERD MARCH 1ST, BUT WILL NOW BE HELD OFF UNTILL WE KNOW MORE ABOUT TRUMP TARRIFS |
updated: 04/27/25